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Privacy Policy
At Green Compass, Inc. (alternately, “Green Compass”, “we”, “us”, “our”) respect your privacy. This privacy policy (“Privacy Policy”) describes what personal information we collect about you, how we use it, with whom we may disclose it, and what rights and choices you have regarding your personal information.

This Privacy Policy applies to personal information collected on our website located at https://www.greencompassglobal.com (the “Website”) and any other personal information that we may process in connection with our products, services, or otherwise (collectively, the “Services”). This Privacy Policy does not apply to the personal information of our employees, applicants, and independent contractors.

The term “personal information” in this Privacy Policy means information that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with you.

Collection of Information

We collect the following categories of personal information in connection with our Website and Services:

  1. Identifiers such as member first and last name, unique personal identifier, online identifier, internet protocol address, account name, or other similar identifiers;
  2. Personal information described in Cal. Civ. Code Section 1798.80, such as name, signature, address, telephone number, credit card number, debit card number, or other financial information;
  3. Commercial information, including products or services purchased obtained, or considered, or other purchasing or consuming histories or tendencies;
  4. Certain internet or other electronic activity information described further in the “Online Tracking Technologies” section of this Privacy Policy below;
  5. If a member contacts any employee or affiliated person through the Services, a record of that correspondence maybe kept.
  6. The Website does not condition a member’s participation in an activity on the member’s disclosing more personal information than is reasonably necessary to participate in such activity.
Online Tracking Technologies

When you visit our Services, Green Compass and our third-party service providers may utilize cookies. A “cookie” is a text file that websites send to a visitor’s device to uniquely identify the visitor’s device or to store information or settings in the visitor’s device. Through utilizing cookies, we may collect information about how you interact with the Services. This may include information such as the dates and time you visit the Services, referring and exit URLS, how you interact with the Services, your browser type, and the domain name of your internet service provider. We may also collect information about the devices you use to access the Services, including your device make and model, IP address, geolocation information, operating system, and other unique device identifiers.

If you choose not to accept certain cookies, you may not have access to certain features of the Services. Your browser may be configured to reject cookies or notify you when a cookie is set. Certain state laws require that we indicate whether we honor “Do Not Track” settings in your browser concerning online tracking. We adhere to the standards set out in this Privacy Policy and do not monitor or follow any “Do Not Track” browser requests.

Chatbots

We launch a Website chatbot. You acknowledge that our chat tool and the third-party vendor that supports it on our behalf may collect, monitor, record, and manage any information (including personal data) that you enter or certain device data and usage data automatically. https://www.zendesk.com/company/privacy./

Categories of Sources We Collect Personal Information From

We may have collected the categories of personal information about you listed above either directly from you, from your devices, from our third-party service providers, from publicly available sources, or our affiliated entities.

Usage of Information

We use the personal information that we collect in connection with our Services for the following purposes:


Disclose of Personal Information

We may disclose all the categories of personal data that we collect to the following categories of recipients, to:


Retention of Personal Information

We will only retain personal information for so long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is permitted or required by law (such as tax, accounting, or other legal requirements).

Choices Regarding Your Personal Information

When submitting personal information, corresponding, making requests for information, and otherwise interacting with Green Compass and its representatives through or in connection with the Services, you generally choose what information to supply or submit, whether you wish to receive further information, and how you may be contacted. Please take care to share only such information as is needed or that you believe is appropriate. We or our third-party service providers may send you emails with more information regarding our products and services and promotional offers. If you would no longer like to receive emails from us, please unsubscribe by following the directions for unsubscribing in any such email you may receive from us. In connection with the online tracking on our Website our cookie banner and certain browser tools may allow you to control the collection and use of information regarding your interaction with our Services. If you have opted in to receive SMS messages from us, reply STOP to any of the text messages you have received from Green Compass. This is the exclusive method for opting out. After texting STOP, you will receive one additional message confirming that your request has been processed. More information about SMS messaging is available in our SMS Terms and Conditions, see Green Compass SMS Terms and Conditions below.

Minors (Children)

Our services are designed for adult users, and we do not intentionally gather information about minors unless parental consent is provided.

  1. A parent (or guardian) of a minor may consent to collection and use of that minor's personal information without consenting to the disclosure of that information to third parties.
  2. Parents can review and have deleted the minor's personal information and/or can refuse to permit further collection or use of the minor's personal information, either of which will terminate the minor's membership on the site.
  3. In either case, please send a letter by fax or mail to the contact address listed at the bottom of the Privacy Policy:
I do / do not consent (circle one) to the collection and use of my child's personal information by Green Compass, Inc., subject to the terms of the privacy policy printed above. Date:
Parent's Signature:(or Legal Guardian)
Parent's Name (print):
Minor's Name (print):
Parent's e-mail:

Linked Websites

For your convenience, some hyperlinks may be posted on the Website that link to other websites not under our control. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of those websites or of any companies that we do not own or control. You should read that websites or company’s privacy policy to understand more about their privacy practices.

Rights You Have Regarding Your Personal Information

This section of our Privacy Policy describes the rights of California residents regarding their personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and its implementing regulations (collectively, the “CCPA”), and explains how to exercise those rights.
  • Right to know: If you are a California resident, you have the right to know what personal information that we have collected about you, including:
    1. the categories of personal information;
    2. the categories of sources from which the personal information is collected;
    3. the business or commercial purpose for collecting your personal information;
    4. the categories of third parties to whom we disclose personal information; and
    5. the specific pieces of personal information we have collected about you.
  • Right to delete: If you are a California resident, you have the right to delete personal information we have collected about you, subject to certain exemptions.
  • Right to correct: If you are a California resident, you have the right to correct personal information that we maintain about you.
  • Right to not receive discriminatory treatment: If you are a California resident, you have the right not to receive discriminatory treatment for the exercise of your privacy rights under this section of our Privacy Policy.
Green Compass does not use or disclose sensitive personal information outside the following purposes:
  1. performing our service or providing goods;
  2. detecting security incidents;
  3. resisting malicious, deceptive, fraudulent, or illegal actions;
  4. ensuring physical safety;
  5. for short-term transient use, including certain non-personalized advertising;
  6. maintaining or servicing accounts, providing customer service, verifying customer information, or providing similar services; and
  7. verifying and maintaining the quality or safety of a service or product to improve, upgrade, or enhance a service or product.
Accordingly, we do not provide the right to limit the use or disclosure of your sensitive personal information under the CCPA.

Exercising Your California Privacy Rights

To exercise your rights as described above, please submit a verifiable consumer request to us by either calling the toll-free number, 833-33-MYCBD, or submitting a request via the email address provided in the Contact Information Section of this Privacy Policy below. We may require you to provide certain personal information to allow us to verify your identity, such as your email address, most recent order numbers, or by requesting you submit your request via your customer account if one exists.

Protection of Personal Information

We take commercially reasonable measures to protect personal information collected on the Services, including limiting access to personal information to employees, contractors, service providers, and suppliers who need to know such personal information. Nevertheless, no security system, website, or platform is impenetrable. We cannot guarantee that your personal information will be secure.

Contact for More Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at support@greencompassglobal.com.

Green Compass SMS Terms and Conditions

SMS Terms & Conditions

Green Compass offers its customers mobile alerts regarding order confirmation, order updates, shipping, and delivery notifications by SMS message (the "Service"). By participating in the Service, you are agreeing to these Terms and Conditions and to the Privacy Policy.

Signing Up and Opting-In to the Service

Enrollment in the Service requires you to provide your mobile phone number, confirm your date of birth, and to agree to these terms and conditions. Before the Service will start, you will need to agree to these Terms. Green Compass reserves the right to stop offering the Service at any time with or without notice.

  1. Authorize Green Compass to use an automatic telephone dialing system to send recurring automated text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
  2. Acknowledge that you do not have to agree to receive messages as a condition of purchase.
  3. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
  4. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please call customer service at 1-833-336-9223. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.

Content You May Receive

Once you affirm your choice to opt-in to the Service, your message frequency may vary. You may receive alerts about:
  1. Order confirmation
  2. Order updates
  3. Shipping and delivery notifications

Charges and Carriers

Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Green Compass may add or remove any wireless carrier from the Service at any time without notice. Green Compass provides its Service on an “as is” basis and the Service may not always be available in all areas because of product, software, or coverage issues, or wireless carrier changes or concerns. Green Compass and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages

To Stop the Service

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Green Compass may add or remove any wireless carrier from the Service at any time without notice. Green Compass provides its Service on an “as is” basis and the Service may not always be available in all areas because of product, software, or coverage issues, or wireless carrier changes or concerns. Green Compass and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

Questions

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Green Compass may add or remove any wireless carrier from the Service at any time without notice. Green Compass provides its Service on an “as is” basis and the Service may not always be available in all areas because of product, software, or coverage issues, or wireless carrier changes or concerns. Green Compass and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

Changes to Terms

These SMS Terms and Conditions are subject to change at any time without notice.

Please read this carefully. It affects your rights. Any dispute or claim relating in any way to your use of Green Compass’ Services will be resolved by binding arbitration, rather than court.

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. You and Green Compass hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”). However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND GREEN COMPASS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, AND UNLESS YOU AND GREEN COMPASS AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING. You and Green Compass are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration. Green Compass however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous. Otherwise, the AAA’s Rules regarding costs and payment apply. This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

Cookie Policy

This Cookie Policy pertains to Green Compass Global and is accessible via www.greencompassglobal.com. This Cookie Policy explains how we use cookies and similar technologies in the course of our business, including through our websites that link to this Cookie Statement such as www.greencompassglobal.com (the “Websites”) and any other products, services, or mobile applications owned, operated or controlled by us (collectively, the “Services”). It explains what these technologies are and why we use them, as well as your rights to control our use of them. Capitalized terms used and not otherwise defined in this Cookie Statement have the meanings given to those terms in our Privacy Policy or Terms and Conditions.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

Cookies set by the website owner or service provider (in this case, Green Compass) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website or service you are using (such as advertising, interactive content and analytics). The third parties that set these third-party cookies can recognize your computer both when it visits the website or service in question and also when it visits certain other websites or services.

How We Use Cookies

We use cookies for a variety of reasons detailed below. In most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site.

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and Services to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us and the third parties we work with to track and target the interests of visitors to our Websites and Services, and we refer to these as “performance” or “functionality” cookies. For example, we use cookies to tailor content and information that we may send or display to you and otherwise personalize your experience while interacting with our Websites and Services and to otherwise improve the functionality of the Services we provide. Finally, third parties serve cookies through Websites and Services for advertising, analytics, and other purposes. This is described in more detail below.

Disabling Cookies

Browser Controls: You can prevent the setting of cookies by adjusting the settings on your browser. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site.

Mobile Advertising: You can opt out of having your mobile advertising identifiers used for certain types of Interest Based Advertising, including those performed by us, by accessing the settings in your Apple or Android mobile device and following the most recent published instructions.

The Cookies We Set

  • Login related cookies: We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Email newsletters related cookies: This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Orders processing related cookies: This site offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
  • Forms related cookies: When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies:To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page affected by your preferences.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site:

  • This site uses Google Analytics: Google Analytics is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
  • Product sales tracking:As we sell products, it's important for us to understand statistics about how many of the visitors to our site make a purchase, and as such, this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • Affiliate tracking cookies:Several advertisers advertise on our behalf, and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that credit is appropriately given.

Updates to the Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

More Information

We hope our cookie policy has provided clarity. As mentioned earlier, if you're uncertain about whether you need certain cookies enabled, it's generally advisable to keep them enabled to ensure seamless interaction with the features on our site.

However, if you are still looking for more information then you can contact us through one of our preferred contact methods:
Green Compass, Inc.

U.S HEADQUARTERS
1121 Military Cutoff Road, Suite C339
Wilmington NC 28405
United States

Email: support@greencompassglobal.com
Phone: 833-33-MYCBD

Last Updated: March 22, 2024
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